Terms & Conditions
Net rates, non-commissionable. All prices are quoted in US dollars. Rates include 7% tax on tours and 10% on accommodation (hotels).
CANCELLATIONS POLICY TOURS & TRANSFERS: Gamboa Tours Inc (Panamazing) will not provide any refunds for services canceled within thirty (30) days prior to the scheduled service(s), or for services not voluntarily taken.
Gamboa Tours Inc (Panamazing) shall not be held liable for delays, cancellations, or changes to international or domestic flights, nor for any consequences arising therefrom. In the event that your itinerary is affected due to airline non-compliance, Gamboa Tours Inc. will make every reasonable effort to adjust your itinerary; however, such adjustments will remain subject to availability from service providers and may incur additional charges. Please note that early check-in and late check-out are subject to extra charges.
Confidentiality: The costs, terms and conditions contained herein are fully confidential, between Pleasant Holidays and Gamboa Tours INC (Panamazing).
TIPS AND GRATUITIES: Are not included for guide and driver on the present contract.
Not included in our Prices
Air transportation unless specified on the service request; airport departure taxes, port charges; excess baggage charges, optional excursions (for tour packages), travel insurance any and all tips for services rendered. All services rendered to client will be sent in writing for client approval prior to purchase of service(s) and only the services listed on the order form approved by client will be operated and executed. In the event a client’s passengers purchase additional services on their own, those services will be considered optional services and to be paid by the individual client.
GAMBOA TOURS (PANAMAZING) DISCLOSURES, Duties and Limitations:
Gamboa Tours, Inc (Panamazing is a Panamanian Company based in Panama City. It purchases transportation, hotel accommodations, restaurant and other services from various independent suppliers (including but not limited to, other Bern Hotels & Resorts companies) that are not subject to its control. Gamboa Tours Panama cannot, therefore, be liable for death, personal injury, damage to person or property or for additional expenses due to illness, acts of God, weather, strike, detention, riot, war, quarantine, government restrictions or regulations, additional expenses due to delay, hotel, airline irregularities or any other loss that may occur (1) due to any act or omission of any such supplier (2) by reason of any other event over which it has no control.
*** Please be advised that any activity (i.e., canal transits, fishing sightseeing) that is run on or near Canal Operating waters are subject to Panama Canal Authority rules and regulations and said activity(s) may be cancelled or delayed due to ship traffic, hazard training or any Operational cause that Canal Authorities deem necessary. Bern Hotels & Resort cannot control, nor supersede any decisions set forth by the Panama Canal Authority, therefore cannot offer any refund (partial or full) under these circumstances. In the event of a cancellation by the Panama Canal Authority, the third-party provider will refund the cost per person for the public transit, to be issued by check minimum 30 days.
Gamboa Tours Inc. also, reserves the right to withdraw a tour or any part of it, to make alterations in the itinerary as it deems necessary or desirable, without notice and to use the services of affiliated companies or suppliers as deems necessary. When other individual operators or companies are retained to provide services, their insurance policies and cancellation policies will apply.
HOLD HARMLESS
To the fullest extent permitted by law, the companies shall defend, indemnify and save harmless Gamboa Tours Panama, its employees and agents from and against all losses, claims, suits, damages and expenses, including but not limited to attorneys’ fees, arising out of or resulting from performance of any service, provided that (i) any such loss, claim, suit, damage or expense is attributable to injury or death of persons or to injury to or destruction of property including the loss of use resulting there from and (ii) is caused in whole or part by any negligent act or omission of Gamboa Tours Panama employees and agents, unless such act or omission constitutes gross negligence or intentional misconduct.
ITINERARIES
Gamboa Tours Inc (Panamazing) programs and tours are designed in such a manner that it requires a degree of flexibility and spontaneity. Every effort will be made to follow the published itineraries, but please note they are subject to change at the discretion of Gamboa Tours (Panamazing)